Last updated: January 1, 2023
Please read these terms and conditions carefully before using the chaorenbelt.com website operated by Chaoren® (“us”, “we”, “our”).
By accessing or using our website, mobile apps, or any related products and services (together, the “Service”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all terms, do not use the Service.
Intellectual Property
The Service and all materials therein (“Content”) including but not limited to text, images, trademarks, logos, product names, pricing, downloads, and descriptions, are the property of Chaoren® and protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any Content obtained from the Service without express written consent of Chaoren®.
Purchases and Payments
If you wish to purchase any products or services made available through the Service (“Purchase”), you may be asked to supply certain information including, without limitation, credit card details.
By submitting an order, you represent that you are authorized to use the payment method provided. All transaction information is protected by encryption and regularly audited protocols to protect your security.
After completing an order, you will receive a confirmation email with details and applicable terms like estimated delivery dates. Customers may receive transactional emails related to their Purchase like shipping confirmations and order updates.
All Purchases are final and non-refundable except as required by applicable law. Please research products carefully before placing an order. We do not guarantee or warranty any products featured, described, or purchased through our Service.
Product Availability & Pricing
We make reasonable efforts to only display products and pricing that are currently available. However, items may become unavailable and prices can change at any time based on factors like supply chain issues or sales.
In the event a product or price is listed incorrectly, or a product is unavailable despite appearing available, Chaoren® reserves the right to notify customers and cancel affected orders. Customers will be offered the choice to reorder the correct item and price, or receive a full refund.
Returns & Exchanges
Except for any statutory right of return that cannot be excluded or limited, Chaoren® does not offer or facilitate any returns, refunds, or direct exchanges. Each Purchase you make is a final sale.
Please examine your order promptly upon receipt. Contact our support team within 5 days of receiving your shipment if you have any concerns or feel something is incorrect with the product delivered.
Rewards Program
Details of our rewards program for loyal customers, including points earnings rates, rewards, and redemption terms, are available on the rewards program website page. Chaoren® may amend program rules, point values, and benefits at any time with reasonable notice to members.
Points earned have no cash value. Rewards cannot be transferred or redeemed by anyone except the member earning them.
Termination of Rewards Accounts
Chaoren® may suspend or terminate program membership and invalidate associated points if you violate program rules, terms and conditions, or applicable law. Abuse of program policies or illegal activity may also result in lost points or account closure.
User Accounts
When you create an account with us, you must provide accurate and complete information. Account creation requires valid email address verification.
You are responsible for safeguarding your password and any account information. Please alert us immediately of any unauthorized use or other security breach. Chaoren® will not be liable for any loss incurred due to unauthorized use of your account.
User Content
The Service may allow you and other users to communicate, upload, download, share, link to, and otherwise make available content like comments, reviews, images, and videos (“User Content”).
You retain full ownership of any original User Content you submit or post through the Service. By sharing User Content, you grant Chaoren® permission to use it in connection with operating and promoting the Service. You acknowledge we cannot control the actions of third parties with whom you share User Content.
You agree not to upload, transmit, or share User Content that: (a) is illegal, fraudulent, defamatory, obscene, invasive of privacy, infringing of intellectual property rights, or otherwise injurious; (b) contains software viruses or harmful code; (c) constitutes unsolicited advertising or solicitation of business; or (d) collects or stores the personal data of other users.
Copyright Policy and DMCA Notice
Chaoren® respects the intellectual property rights of others. If you believe your copyright is being infringed, please submit a written notice to our Copyright Agent that includes:
- Your contact information
- Description of the infringing material
- The location of the material on our services
- Your statement that you believe use of the material is not authorized by the copyright owner
- Your statement under penalty of perjury that the information provided is accurate
Copyright Agent
Chaoren® Belts
Email: [email protected]
We will expeditiously remove any content determined to be infringing on the rights of copyright owners in compliance with the Digital Millennium Copyright Act.
External Links
The Service may contain links to third-party websites and online services (“Third-Party Links”). Such Third-Party Links are provided solely for your convenience. Chaoren® does not endorse, warrant, or guarantee the content, products, services, or accuracy of any Third-Party Links or websites. Access Third-Party Links at your sole risk.
Warranty Disclaimers
Chaoren® has no control over, and assumes no responsibility for, material or products created or published by third parties that this Service may link to.
Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. Chaoren® expressly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Chaoren® makes no warranty that:
- The service will meet your requirements
- The service will be uninterrupted, timely, secure, or error-free
- The results that may be obtained from the use of the service will be accurate or reliable
- The quality of any products, services, information or other material purchased or obtained through the service will meet your expectations
- Any errors in the service will be corrected
Limitation of Liability
Chaoren® shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising out of or related to the terms, the use or inability to use the service, purchases made, or third-party links and resources.
Certain state laws do not allow limitations on implied warranties or exclusion of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations may not apply to you.
Indemnification
As a condition of your access to and use of the Service, you agree to indemnify, defend and hold harmless Chaoren® and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from:
- Your violation of these Terms and Conditions
- Your access to, use of, or alleged use of the Service
- Your violation of any third-party right, including intellectual property rights
- Any User Content or Feedback you provide
This defense, indemnification, and hold harmless obligation will survive termination of these Terms and Conditions.
Ability to Accept Terms & Conditions
By using the Service in any manner, you affirm that you are at least 18 years old or have reached the age of majority required to enter into contracts in your jurisdiction, and have the legal authority, right and freedom to enter into these Terms as a binding agreement. You further affirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree with all of these Terms and Conditions, you are not granted permission to access or use the Service and must cease use immediately.
Arbitration and Class Action Waiver
Please read this Arbitration Agreement carefully. It is part of your contract with Chaoren® and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
Applicability of Arbitration Agreement: All claims and disputes in connection with the Terms or the use of any product or service provided by Chaoren® that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and Chaoren®, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns.
Notice Requirement and Informal Dispute Resolution: Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute describing the nature and basis of the claim or dispute, and the requested relief. A Notice to Chaoren® should be sent to: Chaoren® Belts, ATTN: Legal Department, 5255 Beltway Blvd, Los Angeles CA 90001. After the Notice is received, you and Chaoren® may attempt to resolve the claim or dispute informally. If you and Chaoren® do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award to which either party is entitled.
Arbitration Rules: Arbitration shall be initiated through the American Arbitration Association, an established alternative dispute resolution provider that offers arbitration as set forth in this section. If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR provider. The rules of the ADR provider shall govern all aspects of the arbitration except to the extent such rules are in conflict with the Terms. The AAA Consumer Arbitration Rules governing the arbitration are available online at adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount sought is less than $10,000 USD may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount sought is $10,000 USD or more, the right to a hearing will be determined by the Arbitration Rules. Any hearing will be held at a location within 100 miles of your residence, unless you reside outside of the United States, and unless the parties agree otherwise.
Payment of Arbitration Fees: Payment of all filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules, unless otherwise stated in this Agreement. If the value of the relief sought is $10,000 USD or less, at your request, Chaoren® will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by Chaoren® should be submitted by mail to the AAA along with your Demand for Arbitration and Chaoren® will make arrangements to pay all necessary fees directly to the AAA. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction.
Authority of Arbitrator: The arbitrator will have the authority to grant whatever relief would be available in court, provided that the arbitrator’s award may not exceed, in form or amount, the relief allowed by applicable law and may not be contrary to the Terms and Conditions. The arbitrator will have exclusive authority to resolve all disputes relating to the interpretation, applicability, enforceability or formation of this binding arbitration agreement. The arbitrator’s decision shall be final and binding on all parties and may be entered in any court of competent jurisdiction.
Waiver of Jury Trial: THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Chaoren® over whether to vacate or enforce an arbitration award, YOU AND CHAOREN® WAIVE ALL RIGHTS TO A JURY TRIAL.
Waiver of Class or Consolidated Actions: ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS. CLAIMS OF MORE THAN ONE CUSTOMER MAY NOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration. Instead all claims and disputes will then be resolved in a court as set forth in Section 12.
Opt Out: You have the right to opt out of the provisions requiring individual arbitration of disputes, but only by timely exercise of your right to opt out, as described below. If you do not wish to be subject to the Dispute Resolution and Arbitration requirements, you must notify Chaoren® in writing postmarked within 30 days of the first consumer purchase from Chaoren® at the following address: Chaoren® Belts, ATTN: Legal Department, Opt Out, 5255 Beltway Blvd., Los Angeles, CA 90001. Any opt out received after this date will not be valid, and the customer must pursue arbitration or small claims to resolve any dispute. Any loss by you of the right to litigate because of failure to timely opt out is not a factor in determining whether you have given consent to this arbitration agreement. If you properly and timely opt out, any ongoing or future claims against Chaoren® will be resolved in court consistent with Section 12 below.
- Governing Law and Venue If the Terms shall for any reason be held to be invalid or unenforceable, such invalidity or unenforceability shall not affect any other provision and the Terms shall be construed as if such invalid or unenforceable language had never been contained therein.
This agreement and all claims arising out of or related to it will be governed solely by the laws of California, except for those rules related to conflict of laws, and shall be exclusively litigated in the state or federal courts in Los Angeles County, California. Notwithstanding this, you agree the substantive law of California governs without regard to any choice of law rules. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. If any provision of this agreement is deemed unlawful, void, or unenforceable, it shall be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining provisions.
Changes to Terms and Conditions
The company may modify these Terms from time to time effective upon posting new terms to this page. Continued use of the Service constitutes acceptance of revisions. We encourage you to periodically check this page for the latest Terms.
